Any shipping address errors will not be refunded. Shipping labels are automatically created from the information you have entered in the platform. If your local weather is below 40 degrees nights, we recommend you add a heat pack. Please check your local weather forecast before placing your order. If you wish to delay shipping or schedule transit time for your order, please contact us immediately after purchase as we would be happy to ship the item on your requested shipping date. We also can schedule your shipping date to avoid holiday/weekend transit holds or extreme weather. We ship via USPS First Class or Priority Mail depending on the size and weight of the package. It may take longer for multiple or large items. We do our best to process and ship your order out within 1-3 business days after payment is received. If your order is larger, taller, or heavier, we may change the carrier to match the shipping amount you paid. If your order is multiple items we will combine packages if possible and refund the overcharged shipping fee If we do overcharge shipping. Shipping cost are automatically calculated based on the package’s weight, box size and shipping distance. We welcome you to message and ask for additional pictures if needed. You will receive a 2.5-inch potted live plant in grower’s pot similar the pictures, it will not be exact and please understand that sometime plants can be larger or smaller ‘than photo. 2.5” pot Devil’s Backbone ‘Nana’ / Pedilanthus tithymaloides nana/ Jacob’s Ladder hard to find rare plant
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